A brand isn’t static. Its performance changes over time as consumer preferences shift, new channels appear and competition piles into the market. Beyond that, overall performance figures can obscure underlying conditions. For instance, a brand’s rise might be unsustainably fad-driven; a decline might be due to a failure to recognize pockets of opportunity.
So brands require ongoing care. To keep them vibrant, brand owners need an appropriate overall architecture. They also must make resource allocations, track brand performance against competitors, evaluate the strategy against results and periodically re-evaluate the desired market position. At the same time, each business decision has to stay true to the brand’s values, consumers and promises.
We help you position, develop and invest in your brands to differentiate and drive growth. And we do it by bringing an analytical perspective to brand strategy so clients can realize maximum value across all brands, products and channels — both physical and online — while recognizing the brand’s emotional elements. As part of that, we can:
Evaluate overall brand performance
Validate the profile of each brand’s key consumer segments
Understand the key factors driving consumer purchasing behaviors
Understand pricing power and permission to play across brands
Identify growth potential through new channels
Assess the relative strengths and weaknesses of individual brands
In addition, we support the development of new brands or refreshment of an existing brand by doing the following:
Establish how the key elements of each brand (product range, price points, positioning, channel availability, etc.) are differentiated in the minds of consumers and channel partners
Identify ways to protect each brand’s differentiation to support individual brand and overall portfolio growth
Determine the appropriate brand architecture, brand roles and rules to exploit a brand portfolio’s full potential
Define the appropriate and optimal role of each brand’s promotion and advertising messages across all channels including online
Simulate how changes to one brand affect other brands in a portfolio
A clearer perspective on which customers each brand (or portfolio of brands) is serving, and how those brands should be positioned
A better understanding of each brand’s points of difference
Stronger market share from more defensible positioning
A clear investment plan for the brand and associated financial benefits
Higher revenues and profitability from improved alignment with customers and channels